Shipping & Returns

Returns & Cancellations

Cancellations will be considered if the request is made within 24 hours of placing an order by contacting customer service at service@cedarcraft.com or (619) 299-0490.

You may return the product within 30 days of purchase in its original condition and packaging.  Contact customer service at service@cedarcraft.com or (619) 299-0490 to process your return.  You will need to provide a copy of your original receipt (if not purchases from our website). Please note; the customer pays all returns freight cost. Returns are to be shipped to:

CedarCraft
Attn: Returns
2835 Camino Del Rio South #200
San Diego, CA 92108

Your refund will be processed within 5 business days of receipt.

Shipping

We strive to fulfill all orders within 48 hours and ship via FedEx Ground.  You will be notified once your order ships.  If there are any backorder items, customer service will contact you directly.

International customers are encouraged to contact us for the most efficient and cost effective shipping solution at service@cedarcraft.com or (619) 299-0490.

Replacement Parts

Do you need a replacement part? Don't return your item - simply contact service at service@cedarcraft.com or (619) 299-0490 and we will ship out the needed part free of charge.

If you have any issues or questions don't hesitate to ask.  Contact customer service at service@cedarcraft.com or (619) 299-0490