Frequently Asked Questions - FAQ's

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CedarCraft Planters - Frequently Asked Questions (FAQs)

Staining Natural Cedar Planters

Q: Should I stain my cedar planter?
A: Staining is optional. Cedar naturally resists rot and weathering, but staining can help maintain its appearance and extend its lifespan. Use a breathable, outdoor wood stain for best results.

Q: What type of stain should I use?
A: Use a UV-resistant, exterior-grade, water-based, or oil-based stain designed for softwoods like cedar. If growing food, choose a food-safe oil or stain. Avoid stains that seal the wood completely, as cedar needs to breathe.

Winterizing Planters

Q: How do I prepare my planter for winter?
A: Remove any dead plants and excess soil. If temperatures drop below freezing, empty the reservoir to prevent damage. Store indoors or cover with a weatherproof tarp if left outside.

Q: Can I leave my self-watering planter outside in the winter?
A: Yes, but ensure it is properly drained. Water expansion from freezing can damage the reservoir system.

Shipping Time

Q: How long does shipping take?
A: Standard shipping takes 5-7 business days, depending on your location.

Soil Recommendations

Q: How can I maintain healthy soil in my self-watering planter?
A: To maintain nutrient-rich soil, add fresh compost or fertilizer each season. Mixing in new soil periodically helps improve drainage and plant health. Soil can be reused, but refreshing it with nutrients is recommended.

Q: Which type of soil should I use?
A: We recommend a lightweight potting soil that retains moisture. Choose one that works best with your plants while ensuring it is aerated and well-draining.

How the Self-Watering System Works

Q: Do I need to follow specific planting instructions?
A: No, the 8 divots in the grid are where the water and soil meet, allowing the self-watering system to function.

Q: How does the self-watering feature work?
A: The planter has a built-in reservoir that allows plants to absorb water as needed, reducing the frequency of watering.

Leaking Planter

Q: Why is my planter leaking?
A: This is not a watertight system. Water may find its way down the cracks at the corner of the legs or exit through the water ports when overfilled.

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CedarCraft Pergola - Frequently Asked Questions (FAQs)

1. What is included with my CedarCraft Pergola?

Each pergola kit comes with pre-cut Western Red Cedar components, powder-coated steel brackets, stainless-steel fasteners, and detailed step-by-step assembly instructions.

2. How difficult is it to assemble a CedarCraft Pergola?

Our pergolas are designed for easy DIY assembly. The pre-cut components, labeled parts, and detailed instructions make installation simple.

3. Do I need any special tools for assembly?

No special tools are required! A basic drill, wrench, and level are all you need.

4. Is the wood treated or stained?

No, our pergolas are made from untreated, sustainably sourced Western Red Cedar.

5. How durable are CedarCraft Pergolas?

Western Red Cedar is naturally resistant to rot, decay, and insects.

6. Do I need to anchor my pergola?

Yes, for stability, we recommend securing your pergola to a solid, level surface.

7. Can I install the pergola on uneven ground?

For best results, we recommend installing on a level surface.

8. How do I maintain my pergola?

Minimal maintenance is required. We recommend cleaning it annually and applying a protective sealant or stain every 2-3 years.

9. Can I customize the pergola?

Yes! Many customers choose to paint, stain, or add decorative elements such as lights, curtains, or climbing plants.

10. Is my pergola covered by a warranty?

Yes, CedarCraft Pergolas come with a limited manufacturer’s warranty.

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CedarCraft Covers - Frequently Asked Questions (FAQs)

Greenhouse & Bug Cover Information

Q: What is the greenhouse & bug cover used for?
A: The greenhouse cover increases temperature and humidity, often extending the growing season. The bug cover prevents pests while allowing airflow and sunlight.

Q: Which models are compatible with the greenhouse & bug cover?
A: Covers are designed for specific planter models. Check product descriptions to ensure compatibility.

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Additional Frequently Asked Questions (FAQs)

Returns

Q: What is your return policy?
A: We accept returns. Please contact our customer support at service@cedarcraft.com.

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